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Customer Support Agent – Sticker Mule

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About Sticker Mule

Sticker Mule is the internet’s most “kick-ass” brand. We’re a remote team spread all over the world. From top to bottom, our team makes growth a top priority, and it’s ingrained in our company culture. But most importantly, we enjoy making customers happy and having fun while doing so.


Why you’ll like working here:
1. Customers love our service and tell us all the time!
2. We offer flexibility in your work day.
3. We work at a sustainable pace to foster a non-stressful work environment.


Job description
You’ll be responsible for providing Sticker Mule customers with world-class customer support. We deliver fast, reliable, and efficient service. We only offer support via email and social media, so you must have outstanding writing skills. You’ll respond to customer inquiries in a clear, concise, and comprehensive manner.


Responsibilities
1. Respond to customers via email using a conversational and helpful tone.
2. Propose edits and additions to FAQs and internal knowledge base.
3. Suggest opportunities for our product team to make our customers happy.
4. Offer ideas to improve the quality and efficiency of our customer service operation.


Requirements
1. 1+ years experience in a Customer Support role
2. Exceptional writing skills
3. Experience working remotely


Hours
12pm-8pm MST
Monday – Friday


Pay & benefits
1. $23.54/hr
2. 401k plan with 4% employer match
3. Health & dental insurance
4. 4 weeks paid vacation
5. $500 signing bonus
6. Work from home

This Post Has 2 Comments

  1. Ernest

    I can’t apply for the job. The “click here” icon leads me to another thing else.

    1. Dee

      hi! sorry to inform you that this job position has already been filled. if you wanna be updated with the latest list of work from home jobs, make sure to subscribe to my YouTube channel and turn on the notifications to not miss any of these high-paying remote jobs, or you might as well join our private community at securethejobkit.com, wherein we drop fresh job leads every single week. check it out!

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