As a Data Capture Specialist, you will be responsible for ensuring medical claims are processed in a timely manner by investigating and resolving carrier issues.
What you’ll do:
- Translate insurance carriers that come from client electronic demographic files
- Research pending medical claims to identify the appropriate carrier
- Utilize cZar Reports to prioritize clients by volume/aging/SLA
- Work alerts daily for any client cross referencing issues
- Create carriers when required
- Identify special client specific rules/carriers
- Review audit reports and make appropriate updates
- Work on special projects as needed
What you’ll bring to Zotec:
- High School diploma or equivalent
- Medical billing experience working with explanation of benefits (EOBs) and AR follow-up preferred
- Experience analyzing and interpreting medical insurance plan information required
- Detail oriented and must be self-motivated
- Ability to multitask in a fast-paced environment
- Strong attention to detail
- Good problem solving skills
- Ability to follow-through, assume responsibility and use good judgment
- Ability to prioritize workload and meet specific goals and objectives timely
- Ability to maintain professionalism in stressful situations
- Ability to work as part of a team
