The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.
A Day in the Life of a Virtual Estimating Property Adjuster:
- Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner
- Interface with customers and vendors virtually over the Virtual Assist system – This means vendors will inspect loss sites while on a video call with the adjuster. If the adjuster and vendor are unable to connect at the time of inspection, the vendor will inspect the home without an adjuster and send in photos, measurements, and drawings (sketches) of the home
- Gather information to write property estimates in Xactimate
- Responsible for handling claims from start to finish
- Primarily handle wind, hail, and water loss claims
- Negotiate claim settlements with customers in accordance with business unit standard methodologies
- In our virtual environment, adjusters are required to participate and be on camera during online meetings and trainings
When will I work?
- Monday through Friday 8 am – 4:30 pm
You’re provided with comprehensive training:
- We cover the cost to help you study for and earn your license
- We offer 3 months of full paid training plus on the job training for up to an additional 3 months
- Ongoing training opportunities for continuous improvement
What’s in it for you?
- Paid training and licensing
- Internet reimbursement
- Generous Paid Time Off
- Tuition reimbursement
- Company-matched 401(k) and company-funded pension
- Volunteer opportunities + matching donations
- Cafeteria style health insurance plan- starts day one!
- Medical, Dental and Vision Coverage
- A culture of learning where you can expect to develop foundational skills for the future
- Opportunities for both personal and professional development
- Leadership teams that are communicative and engaged
- Impactful work by serving customers and the community in times of need
- Learn more about Allstate benefits @ https://allstategoodlife.com
You’re a great match for this role if you:
- Have a high school diploma/GED or higher (bachelor’s degree preferred)
- Have previous experience in construction, restoration, or real estate appraisals – it’s a plus!
- Have prior experience using estimating software like Xactimate
- Value providing an effortless customer service experience
- Enjoy the ability to work independently starting your day from home to restore peoples’ lives through outstanding customer service
- View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions
- Are organized and able to multi-task in a fast-paced environment
- Are known for clear and professional communication – both written and verbal
- Are bilingual and/or having prior military experience – it’s a plus!
- This position is not available for California, Alaska, and Hawaii residents
Sign-on Bonus:
$1,000 sign-on if you have an active adjuster license
You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.
Compensation offered for this role is $47,500.00-$60,000.00 per year and is based on experience and qualifications.
