Quality Assurance & Training Specialist – Extend
About the Role: Extend is seeking a Quality and Training Specialist who will play a key role in ensuring that our Internal and Outsourced Customer Care Agents receive comprehensive training to…
Quality Assurance Specialist – TTEC
During a Typical Day, You’ll· Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.· Review and evaluate operational…