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Team Leader (Interior Design) – IKEA

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Why we will love you
Should be located in a commutable distance to Baltimore, College Park,MD or Houston, Tx

You have a passion for interior design and life at home with the expertise for creating spaces that are beautiful, functional and promote wellbeing. If you want to design dream residential and commercial spaces, collaborate with a team of creatives, and build relationships with our customers, then we might be a great fit for you.
What you’ll be doing day to day
At IKEA, we’re transforming the way we do business to better meet our remote customers’ needs, making our products and services even more accessible and affordable to the many. Whatever type of space our customers want to furnish, we can virtually design for them. In this Interior Design Team Leader role, you will:

· Manage, lead, and coach a team of remote interior designers that will use their interior design skills and IKEA Home furnishing know-how to improve our customers’ living both in residential and commercial spaces via virtual interior design services.

· Secure an exceptional virtual customer experience, build a committed team with a strong culture based on building relationships, home furnishing expertise and trust in the IKEA Brand.

· Evaluate performance and identify improvement areas for Interior Designers and Interior Design Specialists focused on relevant, functional, aesthetic, and commercial home furnishing solutions for our customers.

· Create, monitor, and follow up team action plans to reach set goals.

· Accountable for departmental and/or team effectiveness, procedures, and output by using an established matrix to interpret, communicate, and achieve interdepartmental metrics.
Together as a team
We are transforming how we meet our customers across all touchpoints to be seamless, effortless, and enjoyable. Connecting with IKEA in the ways customers need has never been more important to us. We also know that our customers demand increasing levels of accessibility from wherever they are and that has led to creating a transformed and very capable customer channel at IKEA.
Apply now!
The ideal pay range for this role is $54,440 – $78,938

Whether you’re part time or full time, we offer competitive benefits and perks, such as medical and Rx*, dental, vison, 401k, meal deal, store discount, autism coverage, parental leave, pet insurance, education assistance and more.”
  • Bachelor’s Degree in Interior Design.
  • Minimum 3 years of experience of interior design working with both B2C and B2B.
  • Minimum 2 years of experience of coaching and training senior/expert co-workers.
  • Minimum 1 year of experience of working in remote sales and/or customer service.
  • Excellent skills in writing and communicating.